Survicate
Survicate is a customer feedback and survey platform that helps marketing, product, CX, and UX teams create and run surveys across in-app, mobile, email, and web channels, then collect, analyze, and act on the feedback throughout the customer journey.
Overview
Survicate is a customer feedback and survey platform that helps marketing, product, CX, and UX teams create and run surveys across in-app, mobile, email, and web channels, then collect, analyze, and act on the feedback throughout the customer journey.
How We Work Together
Use the Survicate and Braze integration to launch multi-channel surveys — in-app, mobile, email, and web — complete with branching logic and piped personalization, and sync every survey response straight to Braze customer profiles. Each survey response becomes a custom attribute or event, so you can track survey data in real time, build hyper-personalized segments from survey responses, and trigger targeted follow-up campaigns based on how customers answer your surveys.
Visit Survicate for more information.
Features
Run Surveys Across Every Channel
Launch surveys by email, in-app, on mobile, or on the web, wherever your customers are. Unlike native in-app survey tools, Survicate lets you embed the first survey question directly inside an email, so you can start collecting survey responses without redirecting customers to a separate landing page.
Personalize Surveys with Branching Logic and Piping
Build surveys that adapt to each response with skip logic, branching, and answer piping, so every customer only sees survey questions relevant to them. Combine that with a wide range of question types, including NPS, CSAT, CES, rating scales, and open text, to capture the full picture of the customer experience in every survey.
Check how our joint customers benefit from using the Survicate x Braze integration.
Activate and Analyze Survey Responses
Every survey response automatically syncs to Braze as a custom attribute or event, so you can build hyper-personalized segments and trigger targeted follow-up campaigns the moment feedback comes in. The same response also feeds Research Hub, Survicate's AI-powered research repository, where it's analyzed alongside feedback from 15+ other sources to surface themes and trends across your entire customer base.
Media
Associated Partners
FAQ
Survicate lets you run surveys by email, in-app, mobile, and web, then automatically syncs every survey response to Braze as a custom attribute or event. No manual exports or CSV imports needed.
Any survey you build in Survicate — NPS, CSAT, CES, onboarding surveys, product feedback surveys, and custom surveys, can sync its responses to Braze. You choose which survey questions map to which Braze attributes or events.
Yes. Survicate surveys support skip logic, branching, and answer piping, so each customer only sees questions relevant to their previous answers or their existing Braze data.
Yes. Once a survey response syncs to Braze as an event or attribute, you can use it to build segments and trigger Canvas journeys or campaigns. For example, following up with detractors after an NPS survey.
Yes. Survicate supports embedding the first survey question directly inside an email, so recipients can respond without clicking through to a separate page.
Survicate surveys support English, Japanese, Korean, Portuguese, French, Spanish, and German, along with several other languages, so you can localize surveys for global Braze audiences.
Most teams connect Survicate and Braze in under 30 minutes using the native integration — no developer support required for standard setups.
Yes. Survicate offers a free plan and trial so you can test the integration and run your first survey before committing to a paid plan.
Yes. Survey responses synced from Braze feed into Research Hub, where they're analyzed alongside feedback from 15+ other sources for a single, AI-powered view of customer insights.
