# Shaw/Scott
> Shaw/Scott is a data and martech consultancy that partners with leading brands to design and build best in class customer experiences. Our global team includes some of the most tenured, agile and experienced professionals in the industry and has a longstanding reputation for excellence and value. From data foundations, systems integration and digital customer journeys to analytics and insights, many of the world’s leading brands have leveraged our Braze experience to make the most out of the platform and their data to generate customer engagement they never thought before possible.

Canonical page: https://marketplace.braze.com/partners/shaw-scott
Marketplace: Braze
Last updated: 2026-10-12
Logo: https://assets.partnerfleet.app/8741u69ezusbvrfq84xs7wmxzhgi

## At a glance
- Partner Tier: Silver
- Services Offered: Managed Services, Implementation
- Languages Supported: English
- Region: AMER, EMEA
- Website: [www.shawscott.co.uk](https://www.shawscott.co.uk)

## Call to actions
- [Visit Partner Website](https://www.shawscott.com)

## Overview
Shaw/Scott was founded on the belief that there has to be a better way to provide world-class digital marketing. We're a company designed for the modern world where diversity, flexibility, partnership, and innovation thrive. We believe that big ideas require bold thinking—and the strategic, technical, and creative chops to make them happen. We’re proud to be the agency our clients trust to turn ideas into action and bring goals within reach.

## Services
- **Customer Engagement & Marketing Automation** — Our experienced certified Braze consultants design, build and optimise cross-channel customer journeys — from lifecycle strategy and complex, data-driven campaign orchestration to execution, testing, personalisation and optimisation. Combining strategic expertise with technical excellence, we deliver sophisticated customer experiences that drive measurable engagement, retention and commercial growth.
- **Customer Data, Personalisation & Loyalty** — Transform customer engagement with connected data, intelligent personalisation and loyalty experiences that drive long-term value. We specialise in data integration, audience segmentation, identity resolution, loyalty strategy, rewards and points programmes, gamification, AI and advanced personalisation capabilities that help brands create more relevant and rewarding customer experiences. As trusted partners of leading customer data, loyalty and personalisation platforms, we help brands connect their technology stack and deliver seamless, data-driven customer experiences.
- **Braze Implementation, Engineering & Managed Services** — Whether you're launching Braze, migrating from another platform, or looking to maximise your existing investment, our team provides end-to-end technical delivery. From solution architecture and integrations to onboarding, training, managed services and ongoing optimisation, we ensure Braze becomes a powerful engine for customer engagement and business growth.

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## Testimonials
- "Shaw/Scott is great. The entire team is lovely to work with and their strategic and technical capabilities have helped us tremendously - it’s a very beneficial partnership." — Sweaty Betty , Head of CRM
- "We’ve worked with Shaw/Scott over a number of years and they truly are an invaluable part of our team. We utilise all of their services, knowing that we can rely on them for technical and strategic support. I have confidence that when I reach out, they will be happy to support in any way that they can." — Emily Slade, Commercial CRM Manager
- "Shaw/Scott have been an invaluable partner in helping us achieve our CRM and App trading objectives at Screwfix. Their knowledge of the Martech space, combined with technical expertise, strategic insight, and project leadership, has been instrumental in our journey to world class CRM capabilities and execution. This has enabled us to deliver truly innovative campaigns and push boundaries—particularly within our App gamification initiatives, where their input has elevated both engagement and results. From the outset, Shaw/Scott rolled up their sleeves and immersed themselves in our business, working seamlessly alongside our team and always striving to meet our ambitious targets with humility, flexibility and collaboration. Beyond their professionalism, they’re simply a great group of people to work with, who clearly care about our brand, our business and our performance—making our delivery together both effective and enjoyable. We’re excited to build on this partnership and see what new heights we can reach together as we continue to grow." — Neil Feakins , Director of Customer Insight, Data & CRM