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GRAVTY by Loyalty Juggernaut

Loyalty Juggernaut redefines customer engagement and loyalty through the GRAVTY® platform â ECOSYSTEM REIMAGINED for enterprise-scale digital transformation.

Category

Data & Analytics

Sub-category

Loyalty

Region

AMER

Overview

Loyalty Juggernaut, Inc. (LJI) is a next-generation customer engagement and loyalty solutions company, powering some of the world's most innovative loyalty programs. Headquartered in Silicon Valley, LJI operates through global offices.

LJI's flagship platform, GRAVTY®, is the industry's first cloud-native, enterprise-class loyalty platform — purpose-built to support programs of every size and complexity, from straightforward single-brand initiatives to large-scale, multi-brand, multi-partner ecosystems. GRAVTY® gives brands the speed, flexibility, and intelligence to launch new programs faster, personalize every member experience, and unlock new revenue through partnerships - all while scaling effortlessly as their business grows.GRAVTY® powers brands across airlines, hospitality, retail, grocery, restaurants, and specialty retail, with native integrations into hundreds of systems.

How We Work Together

The Braze + GRAVTY® integration brings loyalty and real-time customer engagement together in one seamless flow. Through a deep, bi-directional integration, GRAVTY® shares member attributes, transactions, and loyalty events with Braze in real time, giving Braze a complete, always-current view of every loyalty member to power rich segmentation and personalization.

With this unified intelligence, Braze can orchestrate truly contextual, cross-channel experiences - from email, SMS, push, and in-app messaging to fully connected lifecycle journeys via Canvas. Together, GRAVTY® and Braze unlock new dimensions of value for brands: behavior-driven personalization at scale, intelligent next-best-action recommendations, proactive churn prevention, tier and milestone-based engagement, partner-led campaign activation, and richer attribution across the loyalty and engagement journey.

Category

Data & Analytics

Sub-category

Loyalty

Region

AMER