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Divide By Zero
Divide By Zero are specialists who guide marketing leaders in “How To Martech”. We lead organisations through the various phases of their Martech journey, from visionary strategy creation to nimble implementation and seamless on-ground operational execution.
Overview
Divide By Zero are Martech and customer engagement specialists who help organisations maximise the value of platforms like Braze. We support brands across strategy, solution design, implementation, integration, and operational execution to deliver connected, data-driven customer experiences at scale — with deep expertise in personalisation, customer loyalty, and lifecycle engagement.
Services
Martech Strategy & Advisory
We help organisations define and evolve their Martech ecosystem to better support customer engagement, operational efficiency, and measurable business outcomes. Our advisory services span platform strategy, capability planning, operating models, and customer engagement transformation.
Braze Implementation & Enablement
We support brands with end-to-end Braze implementation, including solution design, integrations, customer journey configuration, campaign setup, and team enablement. We help organisations maximise adoption and accelerate value from the platform.
Personalisation & Customer Lifecycle Marketing
We design and operationalise personalised customer experiences across the full lifecycle — from acquisition and onboarding through to retention and re-engagement. Our approach combines audience strategy, behavioural data, and cross-channel orchestration to improve engagement and customer value.
Loyalty & Retention Strategy
We help brands strengthen customer loyalty through data-driven engagement, retention programs, and connected customer experiences. We support both strategic program design and ongoing operational execution to drive long-term customer value.
Campaign Operations & Managed Services
We provide hands-on campaign operations and managed services support across customer engagement platforms, helping teams execute faster, optimise performance, and maintain scalable marketing operations.
